Effective Date:15 May 2025
Company: Mentraxa (Pty) Ltd
Website: www.mentraxa.com
1. Who We Are
Mentraxa is a South African product acceleration consultancy that helps startups and SMEs bring bold ideas to life—faster, smarter, and simpler. We offer services in product design, AI-driven automation, and digital enablement.
2. What Information We Collect
We only collect personal data when it’s relevant to your experience or requested services.
- Contact details: Name, email, company (when you contact or subscribe)
- Basic browsing data (cookies, IP, device type)
We do not collect sensitive personal data unless you provide it explicitly for a project.
3. How We Use Your Information
Your data is used to:
- Reply to inquiries
- Provide services or updates you request
- Improve our site and services
- Send occasional blog or resource updates (if you opt-in)
We respect your privacy and never sell your data.
4. Your Rights (POPIA-Aligned)
You have the right to:
- Access, update, or delete your personal information
- Withdraw consent at any time
- Object to certain data uses
To exercise your rights, contact us at hello@mentraxa.com.
5. Cookies and Analytics
We use cookies and tools like Google Analytics to track anonymous usage data and enhance your experience. You may disable cookies via your browser settings.
6. Data Security
Your data is stored securely with encryption and access controls in place. Only authorized Mentraxa team members may access it when necessary.
7. Third-Party Tools
We may use secure platforms like Google Workspace, Notion, or Mailchimp to deliver services. These third parties comply with international privacy standards.
8. Policy Updates
We may revise this policy periodically. Changes will be posted on this page and—if major—communicated via email if you’re subscribed.
9. Contact
We’re committed to transparency and your rights. For privacy-related questions:
Email: hello@mentraxa.com
Location: Pretoria, South Africa
At Mentraxa, privacy is part of the product experience. We build trust by design.